All Systems Operational

About This Site

Below you find the status of the COMPASS system.

For how-to's and FAQ here the knowledge sharing page for developer and user of COMPASS: http://docs.qfcompass.com/

ASR API ? Operational
90 days ago
100.0 % uptime
Today
AsA Metron Interface ? Operational
90 days ago
100.0 % uptime
Today
OGS Interface ? Operational
90 days ago
100.0 % uptime
Today
LDAP Interface Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jul 14, 2025

No incidents reported today.

Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025
Completed - πŸŽ‰ Deployment completed successfully. All services are up and running
Jul 11, 00:40 AEST
Update - πŸ”” Unmuting Datadog alerts
Jul 11, 00:20 AEST
Update - πŸ§ͺ Starting post-deployment testing to validate system stability and functionality.
Jul 11, 00:04 AEST
Verifying - Verification is currently underway for the maintenance items.
Jul 10, 23:50 AEST
Update - πŸ”„ Build completed. Starting the optimizer on all TMIs and grabber via admin portal.
Jul 10, 23:49 AEST
Update - βœ… Deployment triggered. Monitoring progress on GitHub.
Jul 10, 23:04 AEST
Update - πŸ›‘ stopped optimization on all TMIs. Moving to deployment trigger
Jul 10, 23:02 AEST
Update - βœ… Alerts on Datadog have been muted. Proceeding to stop optimization
Jul 10, 23:02 AEST
Update - πŸ”• Muting alerts on Datadog to avoid noise during deployment
Jul 10, 23:01 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 23:00 AEST
Scheduled - As part of our ongoing efforts to enhance system stability, an ad-hoc deployment is scheduled for tonight at 23:00 AEST.

This action follows a recent SEV2 incident where users experienced "Applying latest changes...". A detailed analysis using Java Flight Recorder identified inefficient garbage collection as the root cause.

βœ… Remediation Actions:
- Upgraded the Garbage Collector from CMS to G1GC
- Tuned JVM parameters to reduce GC pause times and improve session stability

These changes have been thoroughly validated in UAT, showing improved performance and no regressions.

πŸ•’ Deployment Details:
Component: asr-server
Expected Duration: ~1 hour

πŸ”” Please Note:
Slot optimization on all TMIs will be paused and resumed post-deployment.
All frozen slot data will remain intact and unaffected.

We appreciate your cooperation and understanding as we work to improve system performance and reliability.

πŸ“’ A follow-up notification will be sent upon successful completion.

Thank you!

Jul 10, 21:04 AEST
Jul 10, 2025
Jul 9, 2025

No incidents reported.

Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025
Completed - The scheduled maintenance has been completed.
Jul 3, 00:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 23:00 AEST
Scheduled - Implement an incremental backup solution for users and jobsHistory data so that our organization's critical data is protected against ransomware threats and can be reliably restored

There could be a period of latency during the rotation of the node but no outage is expected

Jul 2, 22:50 AEST
Jul 2, 2025
Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.