Scheduled maintenance for web server restart - OC GUI outage

Scheduled Maintenance Report for Amadeus

Completed

The scheduled maintenance has been completed.
Posted Jul 23, 2024 - 23:30 AEST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 23, 2024 - 23:00 AEST

Scheduled

To ensure high levels of performance and stability, we have scheduled a maintenance action that requires a temporary restart of our web server. This is a necessary step to resolve recent issues with webserver/DB timeout exceptions and improve the overall user experience by reducing slowness in the OC GUI and preventing brief outages.

Expected Duration: Approximately 10 minutes

Enduser impact: OC GUI outage for 10 minutes during restart

According to the plan we will be restarted at 23:00 AEST and the service will return 10 minutes later. We appreciate your understanding. Our goal is to improve the performance of our system and provide you with the best possible service.

We will notify post the completion of the action.

Thank you.
Posted Jul 23, 2024 - 20:05 AEST
This scheduled maintenance affected: ASR API.